Policies

*Holiday periods are subject to higher rates. Rates are subject to change.

  • PLEASE FIND OUR POLICIES BELOW, YOU ARE RESPONSIBLE FOR ADHERING TO THEM. IF OUR POLICIES ARE DISRESPECTED, SOME ADDITIONAL CHARGES APPLY. NO EXCEPTIONS:

  • CHECK-IN TIME: is 3:00 p.m. to 8 p.m. Please notify manager if you check-in is outside these hours and we will arrange it for you.

  • CHECK OUT TIME: High Noon (12:00 p.m.)
    If you check out when the office is not open, please leave your key in the key drop next to the office door.
  • Late check out results in a $35 fee.
  • Checkout after 2 pm results in nightly rate charge.
  • Early check outs are considered cancellations and they will result in a regular room charge.

  • OFFICE HOURS: 8:00 a.m. to 8:00 p.m.
    If you wish, we will be happy to assist you in making dinner or tour reservations, or help you in planning your activities.

  • NO SMOKING: ALL ROOMS ARE NON-SMOKING ROOMS.
  • Smoking in a room will result in a $250.00 Sanitation Fee. NON NEGOTIABLE
    We have provided ashtray tins OUTDOORS near the picnic tables for your outdoor use.
    Please be considerate of our historic motel, our grounds, other guests and safety.
    Extinguish cigarettes completely in the ashtray tins provided outside.

  • PRICES: Our prices are for double occupancy only: extra person charge is $10, per night.
    Children unter 14 stay free.

  • ROLLAWAYS: rollaways are $10 and provided upon request and upon availability (we have a limited number).

  • PRIVATE PROPERTY: We have the right to refuse service to anyone. We reserve the right to REMOVE anyone from motel property deemed disrespectful, inappropriate, dangerous, negligent, or out of agreement as listed.

  • NOISE: Please be respectful of our other guests. You must keep your noise to a minimum after 11 p.m.
    With respect to weary travelers, please take festivities to Pappy & Harriet's or keep volume to mind while enjoying time in your room.
    Anyone, regardless of being a guest on our property, who is disturbing the other guests or acting in a manner that is disruptive, will be removed from the premises by the local police department immediately.

  • GUESTS ONLY: Pioneertown motel and its property is for registered guests only. No exceptions.

  • DAMAGE: Damage to any room or lost/stolen items will be charged to you.
    You will be charged for damage caused by pets, children, or negligence.

  • LINENS: We have provided all linens but please remember water conservation is important in the desert.
    Please help us conserve by using towels more than once to cut on water and energy.
    if you want/need new towels, please notify management and we will gladly exchange them.

  • Conservation: We believe in conserving energy, maintaining safety & we recycle.
    Please be aware of turning off your lights, air conditioning/heating units, and stove tops when not in use.

  • DAILY HOUSEKEEPING: By request only. If you wish, housekeeping can be contracted at the Office for an additional fee.
    Otherwise, you may contact the Office for replacement of linens or paper goods.

  • Any rooms left at check-out time in a state that is deemed beyond normal housekeeping will be charged to you at an additional $20/hr.

  • THE OUTSIDE WORLD: Telephones are intentionally missing from our rooms, Only Cingular gets reception here. Most of our television sets are small, though we do have satellite tv with 200 channels in each room.

  • STOVES: please Ask motel staff for assistance with stove top units. We keep gas valve shut until usage is requested to motel management.

  • Absolutely NO FIRES: $250 Fine we have only just begun recovery from the 2006 sawtooth fire’s devastation of the pioneertown area. No fires includes candles in your room, fire pits, charcoal bbq’s, fireworks, pyrotechnics, etc

  • Lost & found items: lost & found items are labeled and dated upon recovery. We hold items for 6 months before donating or disposing of found items.

  • REPORT DAMAGES: Damage or destruction to motel property left unsaid results in fines. It is better to report damages in & outside of room to motel staff, then to leave for discovery.

  • RESERVATION POLICIES
  • Substitutions: We reserve the right to make room substitutions, only if needed.

  • Minimum stays: There is a two night minimum stay on: Friday/Saturdays and 3 & 4 day holiday weekends, Thanksgiving, Christmas and New Years holiday periods and special events.

  • One night reservation for a Friday, Saturday or special event weekend will be charged an additional $20 per room.

  • Prices are subject to change without notice.

  • Group reservations: Group reservations of six rooms or more a deposit of 50% is required at the time of reservation.

  • Cancellations: we require a 72 hour cancellation notice for standard bookings or you will be charged the full amount of your reservation.
    During holidays and special event weekends there is a 10 day notice policy including but not limited to:
    Memorial Day Weekend: May
    Independence Day Weekend: June/July
    Labor Day Weekend:August/September
    Thanksgiving: November
    Christmas/new years: December/January
    If we receive your cancellation within our policy there will be no charge

  • If you do not arrive on your arrival date and have not notified the office, you will be considered a NO SHOW. Your reservation will be cancelled and you will be charged the full amount of your reservation.

  • DRY CAMPING: We also offer dry camping at the rate of $15 per night, per vehicle or tent.

    We have no water or electrical hookups.
  • ABSOLUTELY NO RV WATER TANK FILLING. Please contact the office We will assist you if you need additional water

  • PET/HORSE POLICIES:
    We are a pet friendly motel. Pets are allowed for an additional fee:

  • Dogs/cats: Dogs/cats are allowed for an additional $15 per night per room, per night.

    We wish your pets to be happy and safe.
    1. All dogs must be non aggressive and non barking at all times.
    2. Please do not leave your pets in the room when leaving the premises.
    3. Please pick up after your pet on motel grounds and the surrounding area. pooper scoopers are available around our property. Non pick up and mess in and out of rooms result in $35-$150 charges for negligence.
    4. Please ask for a cover for the floor or bed for pet use.

  • HORSES

  • Horses are $15 per horse/corral, per night.
    We have provided our pipe corrals for your horse.
    You are responsible for your horses safety and security. 1. Please secure your designated corral gate properly.
    2. We provide tubs and water supply, you must bring your own feed.
    3. Please keep your horse at a walk on motel and town property.
    4. Absolutely no horse tack, saddles or supplies in our rooms whatsoever. You will be charged an additional cleaning fee of $25.00 for non compliance.
    5. Please clean out your stall when leaving with the rakes, shovels and wheelbarrows provided. Hay and manure can go in the dumpster. horse corrals must be raked clean, including hay, waste and sawdust bedding. Additional cleaning of corrals by motel staff will result in a $35 - $50 charge.
    6, Horse droppings on motel property must be cleaned “as you go” and disposed of in dumpster and not dumped on back lot or on surrounding properties. Rakes, shovels and wheel barrels are available near the dumpster on the back side of the motel property.
     Please respect the history of the Pioneertown Motel. Do your part to preserve and protect everything that was, everything that is, & all that we wish it can always be.
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    Pioneertown Motel
    Phone: 760-365-4879       Fax: 760-365-3127
    5040 Curtis Road
    Pioneertown, California 92268
    www.PioneertownMotel.com

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